The whole-bar operating system

You bring
the hospitality.

Hawthorne takes care
of the background.

You opened a bar to bring people together. Hawthorne keeps bookings, guests, staff and stock in order, leaving you more time on the floor.

Built for independent bars.

One connected experience

One place to run your bar.

From the first booking to the closing checklist, keep the work and the people behind it connected.

01 / Before they arrive

Before the first drink.

Let guests explore your menu, book a table and find their next night out. James answers their questions along the way.

  • Reservations, floor plan & waitlist
  • Events, tickets & RSVPs
  • Guest questions & booking assistance
02 / While you host

Give them a reason to return.

Recognise your regulars, welcome new faces and reward the next visit. Keep the team ready for both.

  • Guest records & loyalty passes
  • Gift cards & QR check-in
  • Team schedules & shift communication
03 / Behind the scenes

Ready for service.

Cost a cocktail, count the stock and get the opening checks done. Give every shift the information it needs.

  • Inventory, receiving & recipe costing
  • Checklists & handbook acknowledgments
  • Time records, campaigns & reviews

Your name above the door, your brand on screen. Set up around the way your bar works.

The intelligence inside Hawthorne

Meet James.
Part of your team.

A good host pays attention.
So does James.

Available now

Knows the bar.
Helps you run the night.

James answers guest questions and helps them book a table using your live availability. Before an event, he brings bookings, tickets and staffing into a brief for the manager.

See what needs attention, check the detail and make the call.

In development

Your AI bar director.

Give James a goal and a budget. He spots changes in trade, brings you a plan and follows through on the decisions you approve.

The Tuesday preview shows what we’re building: a director who keeps working on the health of your bar, with you in charge.

Behind a good night

Less to chase.
More room to host.

A well-run bar starts long before the doors open. Put the rota, stock checks, staff records and handovers where the whole team can find them.

Track hours, record handbook acknowledgments and handle guest privacy requests alongside the everyday work.

See Hawthorne at The Amsterdamian

For the people who love this business

Get back to your side of the bar.

Tell us about your venue. We’ll show you Hawthorne.

Let’s talk about your bar